Privacy Policy

Mpower Active respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

1. Collection of Personal Information
We may collect personal information when you:

• Contact us via email, website forms, or social media

• Register for coaching services or programs

• Subscribe to newsletters or updates

Personal information collected may include your name, email address, phone number, health information relevant to coaching, and payment details.

2. Use of Personal Information
We use your information to:

• Provide coaching services, programs, and support

• Communicate updates, promotions, or events

• Manage bookings and payments

• Comply with legal obligations

3. Disclosure of Personal Information
We do not sell, trade, or rent your personal information. We may share information with:

• Payment providers for processing transactions

• IT service providers for hosting and technical support

• Professional advisors as legally required

4. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, or unauthorised access.

5. Access and Correction
You may request access to your personal information or request corrections by contacting us at mel@mpoweractive.com.au.

6. Updates to Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.

​

​

Website Terms of Use

By using https://mpoweractive.wixsite.com/mpower-active (“the Website”), you agree to these Terms of Use. If you do not agree, please do not use this site.

1. Intellectual Property
All content, including text, images, logos, and videos, is owned by Mpower Active or used with permission. You may not reproduce, distribute, or create derivative works without written consent.

2. Use of the Website
You may use the Website for personal, non-commercial purposes only. You must not:

• Use the site in any unlawful way

• Interfere with the functionality of the Website

• Attempt to gain unauthorised access to systems

3. External Links
The Website may contain links to external websites. We are not responsible for the content, privacy practices, or accuracy of these external sites.

4. Limitation of Liability
To the extent permitted by law, Mpower Active is not liable for any loss, damage, or injury resulting from your use of the Website.

​

​

Coaching Services Terms & Conditions

These Terms apply to all services, programs, and coaching provided by Mpower Active.

1. Services
We provide coaching in fitness, nutrition, and lifestyle. Programs may include online resources, live sessions, and in-person activities.

2. Client Responsibilities
Clients agree to:

• Provide accurate and complete health information

• Follow program instructions at their own pace and discretion

• Seek medical advice if unsure about any exercise or nutrition plan

3. Payments and Refunds

• Full payment is required before commencing a program unless otherwise agreed

• Refunds are only provided at the discretion of Mpower Active, except where required by law

4. Program Changes
We may modify programs, schedules, or content due to unforeseen circumstances. Clients will be notified in advance when possible.

5. Confidentiality
All personal and health information shared during coaching sessions is treated confidentially, except as required by law.

​

​

Disclaimer

The information provided by Mpower Active on this Website and through coaching services is for general educational purposes only.

• It is not a substitute for professional medical advice, diagnosis, or treatment.

• Always consult a qualified health professional before starting any exercise, nutrition, or lifestyle program.

• Mpower Active is not responsible for any injury, loss, or adverse effect resulting from your use of the Website or participation in coaching services.

For any questions or concerns regarding legal matters, privacy, or your coaching program, please contact us at mel@mpoweractive.com.au.